Radiology Facilitator

Radiology Facilitator

Hours: Full-Time/40 hours

Shift Details: Days

The Smarter Choice for your Career!

Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.

Position Summary:

The Radiology Facilitator works closely with radiology staff, supervisors and physicians to help facilitate efficient patient care, Interventional Radiology procedures and other specialty modality procedures by providing quality customer service.

Additional duties include but are not limited to:

• Maintains paper and electronic patient records.
• Efficiently performs a wide variety of tasks utilizing electronic, digital and PACS technologies as well as direct interpersonal care.
• Schedules patients in EPIC.
• Schedules outpatient procedures/appointments accurately, responds to telephone inquiries from patients and physician offices in a pleasant and professional and timely manner.
• Acts as an ambassador and liaison between the radiologists, referring physicians and department staff.

Minimum Qualifications:

• High School Graduate or equivalent.
• Minimum 3 years experience in a hospital or medical office facility.
• Demonstrated excellent interpersonal and customer service skills.
• Excellent oral communication skills, excellent writing and spelling.
• Computer proficient, able to quickly learn and navigate computer systems.
• Demonstrated problem solving skills.
• Experience scheduling and coordinating Interventional and multiple modality schedules strongly preferred.

Preferred Qualifications:

• Knowledge of PACS systems and EPIC
• Google experience preferred
• AS/Medical terminology certification
• Scheduling and/or Interventional Radiology experience preferred

Comprehensive Benefits Offered:

• Competitive and affordable health benefits (total rewards package)
• 403(b) retirement plan with company matching
• Paid holidays, time off and sick time
• Wellness rewards program
• Quick commute access from I-84, Route 9 and surrounding areas
• Free parking with shuttle drop-off service
• …and much more!